So, what is Scotchgard, and why do I need it?
All new carpets have Scotchgard, or other brand protectants, applied at the factory. That’s what makes them “stain resistant”. A Scotchgard treatment coats the fibers of your carpet and creates a barrier that repels liquids and soil. Regular traffic and cleaning removes this protective barrier. In fact, in the areas that are walked on the most (traffic patterns), the Scotchgard protection will only last for about 12 months. This is why carpet manufacturers warranties require professional cleaning and reapplication of Scotchgard every 12 months.
Reapplying Scotchgard offers several benefits. Your Scotchgard protected carpets will vacuum easier, and more efficiently. Spots and Spills will be easier to remove and will create far fewer permanent stains. Your carpets and upholstery will stay looking new longer and will respond better to future professional cleaning. And don’t forget…
Every carpet we protect with Scotchgard is included in our FREE 12 Month “Spot and Spill Warranty”. If something is spilled or tracked on to your carpets that you cannot remove, we come out at no charge and professionally attempt to remove the spot! Finally- peace of mind with our 12 Month “Spot and Spill Warranty”- FREE when you reapply Scotchgard carpet protection.
Our carpet cleaning process begins with a thorough inspection. One of our highly trained technicians will perform a walk-thru with you so that we can identify any spots or stains that may need extra attention and so you may show us the areas that are causing you the most concern. If there are any special stains that need to be removed or repairs that need to be performed, such as stretching or patching, we do these first.
Next we apply a specially formulated mix of dirt busting detergents and grease breaking solvents to pre-treat and condition your carpet for the cleaning process. We then agitate this pre-treatment deep into your carpet fibers using a special brush. This helps to loosen the embedded dirt and stains which makes the cleaning process more effective.
We then clean your carpets using the “Hot Water Extraction” method (more commonly known as steam cleaning). This is the most common carpet cleaning method. It is the only method recommended by carpet manufacturers and it is the only method that will not void your carpets warranty.
Your carpets must be cleaned at least once per year, and carpet protector must be reapplied to maintain the warranty. Using water at 200 degrees, we blast the dirt, oils, and other contaminates out of your carpet fibers and remove them from your home forever with our powerful vacuum.
Once all areas have been thoroughly cleaned, we apply a carpet protector that coats your carpet fibers and protects them from staining and wear. Last we groom all cleaned areas with a special tool called a carpet rake. This step separates and raises the carpet fibers, giving them an evenly groomed appearance and allowing for faster drying.
Every carpet that we clean and protect is covered by our 6 month Spot and Spill Warranty. If something is tracked on or spilled on your carpet, simply give us a call or send us a text and we’ll rush right out and remove it for you and reapply carpet protector at no charge. Its peace of mind you can’t beat, and it guarantees that your carpet will stay looking its best all year long.